Cookie Policy
At freshmode, we believe in transparency and clear communication. This Cookie Policy explains how we use cookies and similar technologies when you visit our website to enhance your shopping experience.
Last updated: December 2024
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. These files contain information that helps the website recognize your browser and remember certain details about your visit, such as your preferences and settings.
Think of cookies as tiny memory cards for websites – they help sites remember who you are and what you like, making your browsing experience smoother and more personalized. Without cookies, websites would have to ask you the same questions over and over again with every visit.
At freshmode, we use cookies responsibly to improve your shopping experience while respecting your privacy and preferences. Our approach focuses on functionality and convenience rather than invasive tracking.
Types of Cookies We Use
Essential Cookies
These cookies are absolutely necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility.
- Keeping you logged in to your account
- Maintaining your shopping cart contents
- Security and fraud prevention
- Load balancing and website performance
Functional Cookies
These cookies enhance your experience by remembering your preferences and choices, making your visits more convenient and personalized.
- Your preferred language and region
- Recently viewed products
- Size and fit preferences
- Notification preferences
Analytical/Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's functionality and user experience.
- Pages visited and time spent on site
- Most popular products and categories
- Search terms used
- Website navigation patterns
Marketing Cookies
These cookies track your visit to our website to help us deliver more relevant advertisements and measure the effectiveness of our marketing campaigns.
- Showing you relevant product recommendations
- Personalized promotional offers
- Social media integration
- Retargeting and remarketing campaigns
How We Use Cookies at freshmode
Shopping Experience
- • Keep items in your cart while browsing
- • Remember your size and style preferences
- • Show you recently viewed products
- • Provide personalized product recommendations
Account & Security
- • Keep you logged in securely
- • Protect against fraudulent activities
- • Remember your address information
- • Maintain your wishlist and preferences
Our Commitment: We only use cookies that enhance your shopping experience. We don't collect unnecessary personal information and always respect your privacy preferences.
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. These include:
Payment Processing
Secure payment processors like PayPal and credit card companies use cookies to ensure secure transactions and fraud prevention.
Analytics Services
Google Analytics helps us understand website usage patterns to improve our site performance and user experience.
Social Media Integration
Social media platforms use cookies when you interact with social sharing buttons or when you're logged into those platforms.
Important: We don't control these third-party cookies and recommend reviewing their privacy policies for more information about how they use your data.
Managing Your Cookie Preferences
Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View what cookies are stored on your device
- Delete existing cookies
- Block cookies from specific websites
- Block all cookies (may affect website functionality)
How to manage cookies in popular browsers:
- • Chrome: Settings > Privacy and Security > Cookies and other site data
- • Firefox: Options > Privacy & Security > Cookies and Site Data
- • Safari: Preferences > Privacy > Manage Website Data
- • Edge: Settings > Privacy, search, and services > Cookies and site permissions
Our Cookie Settings Tool
You can also manage your cookie preferences directly through our website using our cookie settings tool.
You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.
Cookie Duration
Cookies have different lifespans depending on their purpose:
| Cookie Type | Duration | Purpose |
|---|---|---|
| Session Cookies | Until you close your browser | Shopping cart, login sessions |
| Persistent Cookies | 1 month to 2 years | Preferences, analytics, marketing |
| Essential Cookies | Varies (typically session) | Security, functionality |
Your Rights and Choices
Right to Withdraw Consent
You can withdraw your consent for non-essential cookies at any time by using our cookie settings tool or adjusting your browser settings.
Right to Object
You have the right to object to the use of cookies for marketing and advertising purposes.
Right to Access Information
You can request information about what personal data we collect and how it's processed, including cookie data.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you of significant changes through our website or email
- Provide a summary of key changes when possible
- Keep previous versions available for reference
We encourage you to review this Cookie Policy periodically to stay informed about our cookie practices. Your continued use of our website after any changes indicates your acceptance of the updated policy.
Contact Us About Cookies
If you have questions about our use of cookies or this Cookie Policy, please don't hesitate to reach out to us. We're here to help and value your privacy.
Get in Touch
Visit Our Store
freshmodeAyala Center Cebu
Cebu City, Philippines
Hours:
Mon-Sat: 8:00 AM - 6:00 PM
Sun: 9:00 AM - 4:00 PM